If you encounter any issues with our packages, please contact [e-mail] — we’ll handle your request with the highest priority.

If you encounter a bug, we need sufficient feedback to investigate it quickly:

1. Clear description and reproduction steps

• Without reproduction steps, the cost of fixing a bug is often lower than the cost of reproducing it, so providing a clear workflow is very helpful.

• Reproduction steps also allow us to verify that the issue has been properly resolved.

2. Important information we need:

• Which package is affected

• Unity version and target platform

• What the issue is and the situation when it occurred

• Screenshots — preferably multiple, to help us understand the problem visually

• How to reproduce the issue — this is extremely important

3. A minimal reproducible project

• If you can provide one, it will greatly reduce our repair costs.

• We truly appreciate it when users provide a reproducible project.