# Help Center

If you encounter any issues with our packages, please contact <kbd>**<graphicscat@yeah.net>**</kbd> — we’ll handle your request with the highest priority.

If you encounter a bug, we need sufficient feedback to investigate it quickly:

**1. Clear description and reproduction steps**

* Without reproduction steps, the cost of fixing a bug is often lower than the cost of reproducing it, so providing a clear workflow is very helpful.
* Reproduction steps also allow us to verify that the issue has been properly resolved.

**2. Important information we need:**

* Which **package** is affected
* **Unity version** and **target platform**
* What the issue is and the situation when it occurred
* Screenshots — preferably multiple, to help us understand the problem visually
* How to reproduce the issue — this is extremely important

**3. A minimal reproducible project**

* If you can provide one, it will greatly reduce our repair costs.
* We truly appreciate it when users provide a reproducible project.


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